Alex Odintsov

  Marietta, GA, 30068     alex@odintsov.com     LinkedIn

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Executive Summary:

Information Technology Executive with over 20 years of experience leading development efforts in the end to end delivery of enterprise business solutions in the financial services and banking industry. I specialize in delivering cost-effective technology innovations that meet business and IT needs, supporting the consistent and ongoing achievement of service level expectations.
I simply solve problems, reducing leadership stress by eliminating business risks and delivering on my commitments.

Experience Overview:
  • 21 years of experience in architecture, development and operations of the enterprise scale, distributed systems.
  • 13 years of experience in building and leading strong and diverse, onshore and offshore application development teams.
  • 11 years of corporate managerial experience.
  • 8 years of experience working with cloud infrastructure and cloud computing services.

Key Expertise:
  • Product & Technology Leadership / Strategic Planning.
  • Software Engineering (PDLC, SDLC, Agile, SAFe, Kanban, KPIs, R&D, POC, CICD, Microservices, Serverless, Cloud Native, Mobile, .NET, Redis).
  • Systems Integration (API & Messaging Strategy, Mergers & Acquisitions, B2B, B2C)
  • Quality & Performance (Test Driven Development, Operational Readiness, Scalability, Stress & Performance Testing).
  • Cloud Infrastructure (Private, Public, & Hybrid).
  • Digital Transformation / Cloud Governance / Cloud Computing / Cloud Readiness & Migration (IAAS, PAAS, SAAS, DAAS, FAAS, DBAAS).
  • Data Analytics (Business & IT Analysis and Predictions, PowerBI, Azure Services).
  • Data Center Operations (DevOps, DevSecOps, Change Controls, Release Management, ITIL, NOC, Incident Management, Virtualization, Monitoring, Network & Security).
  • Business Continuity (Business Impact Analysis, Crisis Management, Disaster Recovery, Availability, Resiliency).
  • People Development & Management (Diverse & Distributed Teams, Mentoring, Training, Budget, Capex/Opex).
  • Vendor Management (Contacts & Policies Management, Statements of Work).
  • Governance, Risk & Compliance (Assessment & Mitigation, GRC, SOX, SSAE, ISO, GDPR, NIST, PCI).
  • Communications (Leadership Briefings, Client Engagements).

Strategic Partnerships:
  • Government Federal (IRS) and State agencies (Systems integration).
  • HSBC, Santa Barbara, River City, Republic Bank, PwC (Systems integration).
  • Microsoft, Oracle, IBM, VMware, CISCO, NETAPP, EMC (Vendor Management).
  • Azure, AWS, Dell, IBM Softlyer (Managed Services).

Personal Strengths:
  • Highly skilled and hands-on development leader
  • Unquestioned integrity and loyalty to the business
  • Analytical thinking

Authorized to work in the US for any employer

Professional Experience:

Director of Software Engineering and Development Operations

Wolters Kluwer Tax & Accounting US, Kennesaw, GA
  • Manage multi-million dollar departmental budgets, provide strategic and technology leadership for the geographically distributed development and operations teams (US, Europe, India, Asia-Pacific).
  • Drive primary tax preparation products delivery including TaxWise customer-facing desktop and cloud-based solutions, electronic filing high-volume transaction processing systems, Back-Office integrations and E-Commerce sites.
  • Lead the platform engineering initiatives required to enable legacy/on-premises systems migration to cloud and architecture of new cloud native solutions.

Key Achievements:
  • Transitioned business operational, planning and budgeting processes from use of ineffective annual Capacity Management to more flexible and cost-effective "pay as you go" solutions (biggest cost reduction improvements).
  • Transformed core e-filing system from a monolithic architecture to a microservices-based platform decoupled from business's back-office processes (Cloud Readiness, Scalability, low operational cost).
  • Successfully migrated and consolidated over 200 hosted systems into new data centers supporting resilient architecture and disaster recovery requirements (900+ servers, Zero-Downtime Deployments, Business Continuity).
  • Created an Operations department and implemented appropriate personnel, processes, collaboration and automation tools in application development, QA and IT (DevOps culture, Kanban, end-to-end monitoring, PagerDuty, DataDog, AppDynamics, SCOM, ServiceNow, Jira, Confluence, Slack, VSTS, GitHub, Continuous Integration and Continuous Delivery pipelines, Orchestration and Provisioning).
  • Established new practices and policies enabling the "follow the sun" business support model which resulted in increased customer satisfaction (Net Promoter score, near-zero unplanned downtime) and ability to support committed business objectives (Service Level Agreements, SLAs, Service Level Objectives, SLOs, 24/7/365 Production Support, Incident and Crisis Management).
  • Aligned standard procedures and policies in Application Development, Data Center Operations and IT to meet security, compliance and service level expectations with internal and external stakeholders (corporate and third-party audits).
  • Launched a Data Governance and Predictive Data Analytics solution across divisional business units for gathering, analyzing and sharing internal transactional and financial KPIs insights for business day-to-day operations, and decision making (Product Management, Leadership briefings, budgeting).
Feb 2008- Present

Software Development Manager

Wolters Kluwer Tax & Accounting US, Kennesaw, GA
  • Managed all phases of Security and Software Development Life Cycle of TaxWise products development (desktop and cloud-base editions) and backend solutions (high-volume transaction e-file processing, Back-Office integrations).
  • Provided technical leadership, recruited, developed and reviewed staff. Directly managed 47 employees and promoted innovative collaboration experience among all teams (mentoring, design and code reviews, "lunch & learn").
  • Sponsored multiple proof of concepts workshops to research next generation technologies working closely with Microsoft and Oracle architects and evangelists
  • Acted as the technical liaison for Sales, Marketing, Premier Accounts, and Support teams with respect to product development, requirements, systems performance, and data analytics.

Key Achievements:
  • Introduced modern development practices, tools, and technologies which significantly increased development teams productivity and reduced time to market cycle (Pair Programming, Code Reviews, HipChat, work-from-home schedule, Site Reliability Engineering, Automated build systems and Release Management).
  • Successfully executed post-acquisition integration of 3 tax software companies financial and electronic filing systems by refactoring and consolidating systems internal and external Interfaces/API, streamlining technology operations, restructuring teams, and standardizing processes.
  • Transformed and evangelized organization from a waterfall project methodology to Agile to gain associate efficiency in productivity and consolidated all software development, defect management and knowledge base artifacts (significant licensing cost reduction, increased teams collaboration, centralized projects backlog management).
  • Optimized development and business processes, requirement gathering and project status monitoring which enabled implementation and certifications (Level 1 and 2) of Capability Maturity Model Integration (CMMI).
Jan 2006 - Feb 2008

Lead Software Developer

Wolters Kluwer Tax & Accounting US, Rome, GA
  • Focused on web development strategy for core front and backend systems, building implementations plans and leading web development teams.
  • Launched the first cloud-based tax compliance software "TaxWise Online" in professional accounting industry featuring sophisticated real-time, entry-based tax calculations for federal and state individual tax returns. The software was designed and released under very strict deadlines and won a multi-million dollar contract with government agencies providing tax preparation services to the Internal Revenue Service’s (IRS) Volunteer Income Tax Assistance (VITA) program, and for personnel of the Army, Air Force, Navy, Marine Corps and Coast Guard at military tax centers. The software was certified and compliant with all major standards, including regulatory accessibility guidelines (US Section 508).
  • Implemented online support tools specifically for use by government agencies or by taxpayers maintaining all required regulatory compliance (Transactional Reporting, IRS Certification Program "Link and Learn", Free Application for Federal Student Aid, FAFSA).
  • Architected a web-based CRM system "Central Office Manager" featuring remote office and account management, service bureaus workflow automation, and data export/import capabilities.
  • Led the architecture effort in refactoring web-based e-commerce solutions (migration to .NET) and enhancing payment features (ACH, Visa, etc.) to support flexible billing.

  Technology: .NET, WCF, HTML, JavaScript, AJAX, JQuery, Visual Studio, Team Foundation Server, Oracle DB, Microsoft SQL Server, APEX

Jun 2004 - Jan 2006

Senior Software Developer

Wolters Kluwer Tax & Accounting US, Rome, GA
  • Architected a single sign-on framework (SSO) which enabled managed Access Control for all customers across all products.
  • Designed and launched a web-based Customer Care Hub which allowed customers to get latest news, software updates and product renewals (ASP.NET).
  • Architected a new online training service "University" compliant with all major CPE sponsors such as NASBA and QAS, featuring self-directed training, in-course purchase system, and Continuing Professional Education (CPE) for all tax and accounting professionals.
  • Designed and implemented an ASP.NET service for printing Bank checks online.
  • Refactored and consolidated internal e-commerce interfaces in to a single, easy to maintain API framework.

  Technology: ASP.NET, .NET, Web Services, VB.NET, ADO.NET, PL/SQL, HTML, PVCS, Mercury.

Feb 2001 - Jun 2004

Software Developer

Wolters Kluwer Tax & Accounting US, Rome, GA
  • Migrated company's desktop client applications from MS DOS to Windows while refactoring applications for better performance following client/server architecture best practices.
  • Developed new desktop product "InterviewPLUS" which simplifies tax return data import processes for non-professional-level staff.
  • Designed and implemented new authentication and authorization user management system integrated with all web-based products.
  • Developed an automated mechanism to enable remote clients’ software update.
  • Implemented innovative tax diagnostic method which checks review tax return for inconsistencies and omissions, significantly reducing number of rejected returns submissions.
  • Migrated client-side database from B-Tree to FoxPro database.
  • Fixed "Year 2000 problem" or Y2K related bugs in the client applications.

  Technology: Borland Turbo Pascal, Borland Delphi, COM/DCOM, ActiveX, JavaScript, HTML, ODBC, TCP/IP, Assembler, Internet and modem communications.

Apr 1999 - Feb 2001

Software Developer

Various companies in financial services and bank industries, Moscow, Russia
  • Developed and maintained (front-end & backend) financial services while working in various banks, insurance, and brokerage firms.
Mar 1993 - Apr 1999

Education:

  Moscow State University of Instrument Engineering and Computer Science

Bachelor of Science • Computer Science • Computer Engineering
1989 - 1994

Volunteer Experience:

 Walton Robotics

Mentoring and supporting Walton High School students in designing, building, programming, and operating robots. 
2017 - 2019